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7 Useful Comparisons Between BigCommerce and Magento : To Help You Pick the Best Option

Retailers from throughout the world frequently use the eCommerce platforms Magento and BigCommerce. While systems like BigCommerce and Magento are well-known for their wide range of features, Comparatively WooCommerce and Wix are less well-known. Let’s explore some useful comparisons between BigCommerce and Magento.

If you’re not sure about the platform that’s perfect for your business to grow online, this information can help you.


BigCommerce is a completely hosted online marketplace that supports business owners in starting their online endeavors.

When a platform is completely hosted, it means that it has all the tools and features you’ll need to start an online company, including hosting, website design, payment processing, marketing, and SEO tools.

BigCommerce, a well-known Saas, or software as a service, provider, makes it easier to launch a new business because the platform manages all the infrastructure and software.


Magento is an open-source platform and it can be used by online store owners who have previous coding or website-building skills.

Users of open-source software have total control over the look, functionality, content, and other aspects of their website thanks to a variety of tools and capabilities. Adobe owns Magento, a company that specializes in online businesses and offers features.

Magento is a platform that can be customized as per the business needs and is more appropriate for more experienced eCommerce businesses having a team of local or remote technical experts.

Detailed comparison of BigCommerce and Magento

The main difference between BigCommerce and Magento is their usage regulations. BigCommerce is provided as software-as-a-service, whereas Magento is made available as a platform-as-a-service (Paas). Magento is twice as popular as BigCommerce despite being more expensive.

BigCommerce vs Magento – Let’s take a closer look and gather more insight.

1. Freedom to customize

Since the default architecture of an e-commerce application framework won’t be adequate to meet your needs, all e-commerce systems offer some amount of modification. Sadly, the level of customization is relatively limited for e-commerce software systems like BigCommerce because they are based on the SaaS (Software-as-a-Service) concept.

The core elements of the shopping experience and how the cart functions as a result cannot be altered. The customization options for the user interface and installable themes are limited.

A few themes can be altered, although the choices are still relatively limited. In contrast, Magento provides nearly total frontend and backend flexibility. With self-hosted and open-source Magento, the only limitation you can have is the requirement to work with a specialized Magento development company.

2. Widely used platform

The success and dependability of an eCommerce platform are partially reflected in its popularity. BigCommerce and Magento still have diverse user bases even if they are the top options for eCommerce business owners.

There are 165,000+ Magento websites that are live. Well-known businesses that use Magento include Nike, Coca-Cola, Urbanista, and Christian Louboutin. There are 55,000+ active sites on the BigCommerce platform at the moment. Well-known businesses like SkullCandy, Sony, Ford, and Toyota use BigCommerce.

3. Payments : Who offers a better option?

BigCommerce is the greatest solution for payment options. The eCommerce platform is linked to more than 65 significant payment service providers, including mobile wallets like Apple Pay and Google Pay. The cost of using these services is also free of transaction fees.

Several offline payment methods are available through BigCommerce, including checks, bank deposits, cash, and cash on delivery.

However, Magento’s default payment methods are simply PayPal and Authorize.net. As a result, if you want to make use of another third-party payment option, you must rely on extensions. You are not charged by the website, however you could have to cover some processing fees depending on the payment providers.

With the addition of the ability to accept purchase orders, Magento offers the same benefits as BigCommerce offline. This is suitable for businesses with high typical order volumes or values.

Both BigCommerce and Magento are very powerful. Magento is superior for managing several stores and on-site promotion, however BigCommerce makes interface with multiple sale networks and payment gateways easier.

4. Possibilities for adding templates and themes

Having a visually appealing eCommerce website is one of the most important responsibilities for your online marketplace. These patterns could help a business develop its identity and give customers a positive first impression. These two eCommerce platforms offer free design themes and are both mobile-friendly.

Both free and premium options are readily available on BigCommerce. These themes are easier to construct and require less tinkering.

With Magento, customization is simple and you may create the exact store you desire. You must possess a firm grasp of coding in order to build a theme from scratch for a Magento 2 store and guarantee that the store’s look and feel are consistent. You may also make use of paid themes from ThemeForest or TemplateMonster to make your Magento 2 shop appealing and feature-rich.

5. Hosting

Hosting is one of the key factors in running a successful e-commerce company. It affects how the performance turns out. The operation, speed, security, and a host of other factors of the website are under the control of the hosting service. You must communicate with third companies like SiteGround and HostGator to obtain the hosting because Magento 2 is self-hosted.

A free hosted service with built-in integration is provided by BigCommerce. But good hosting is never free. BigCommerce’s restrictions in this specific area must be worked around.

6. Customer Support Services

No matter how much experience you have with online businesses, there will be times when you need expert advice to fix website-related problems. You should therefore be careful when providing the platform’s customer support service.

All plans are eligible for round-the-clock support from BigCommerce via phone, online chat, emails, and help center. When users sign up for the free trial, you also get an email offering a 10-minute phone call to assess your company and see if BigCommerce can help you succeed.

Users who are exploring Magento Open Source can only find solutions on the Magento Forums from other experienced users and developers. Joining up for Magento Cloud and Magento Commerce Edition will provide you access to more support via live email and online chat.

7. Price Comparison : BigCommerce and Magento

Without comparing the pricing plans of BigCommerce vs Magento, the discussion isn’t complete. If you are new to the e-commerce sector, the cost may be a major consideration when selecting the e-commerce software platform for your business.

BigCommerce has four different price categories, referred to as Standard, Plus, Pro, and Enterprise Plan.

Your monthly cost for the Standard plan is $29.95; your monthly cost for the Plus plan is about $79.95; and your monthly cost for the Pro plan is $299.95.

The most complex strategy is enterprise. Based on online purchases by clients, personalized pricing is applied. It not only encompasses everything that was covered by the earlier plans, but it also bestows some new authority. In addition, the experts will give you their first priority if you encounter any issues.

Magento can be used for free because it is open-source. All that is necessary to run the online business is the hosting charge. The community edition is available for free. Based on the amount of traffic you require, you can choose the hosting. Between $4 to $100 per month can be spent on hosting. If you desire more scalability, we recommend using the premium enterprise edition.

Final Thoughts

BigCommerce or Magento will ultimately depend on your level of coding or website-building experience. If you’re new to the eCommerce industry and want to avoid paying large startup costs for your online business, You should choose BigCommerce.

Magento is still a fantastic option for companies with experience in the eCommerce sector and managing a local or remote team of technical experts.

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